These boots are amazing! I received mine three days before departing for New York City. My feet were warm, dry and comfortable in -8°C and snow. I'm definitely buying another pair in a different colour for winter in SA. I don't want to wear anything else.
I will unfortunately send this pair back and would like to ask for a refund.
I ordered a number 8 and received a number 5 shoe. I am still waiting to hear from your store?