I return my pumps via courier on the 6th of May for a exchange for 1x smaller size.
Haven't heard from these people or any acknowledgment on receiving my packet.
Not happy at all with the customer service.
I'm still waiting...no word at all
Buy one size smaller!
These boots are a whole size bigger fit
I usually wear a size 6 but I bought a size 5 and it fits fine
Happy with the process of ordering, follow up and delivery. Keeping in touch with the client via email and WhatsApp is very effective.
One note on the style - I love the shoes, they fit well and are comfortable. However, I find that the two 'ears' having the holes for the laces are too far apart and thus expose too much of the laces. I believe that having these 'ears' less far apart would improve the style. But this is just one opinion.
Should you implement the modification please send me a picture.
Cheers.
I have sent an email requesting that the boots be exchanged for a bigger size last week and there hasn’t been a response. I mistakenly chosen a wrong size and there’s no assistance in this regard
The shoes fits perfectly well and they are very comfortable. Looking forward to purchase boots. Keep up the good work
Took very long more than 15 days before delivery happened.Tgey do not keep one uodated ito delays and whats goubg on, cutomer engagement/ communication not up to standard.Receiived i email to tell mevthey running late.
Hi Freestyle Guys
Thanks so much for a great quality product. My son is so happy with the shoe and it is jus a quality shoe that should last him along time.. if he does not outgrow it .
Thanks so much
Andre September
I ordered the 7 as that is my size, received the shoes and they felt like an 8. They have been collected and I can’t wait for my size 6’s! Beautiful quality!
Top quality product at a very affordable price - I wear the shoes to court every day and they are very very comfortable. I can recommend the brand and shoes!!
This is by far the best work boots I have owned. They are comfortable and I can wear them for long periods of time. My few complaints are that I have walked through the soles and I needed to get them replaced, the soles also started to separate but happened around the same time so not big issue ( my soles usually start to separate after 4 months and these took a year). I also just wish they were a bit more water resistant. But I highly recommend these boots
Unfortunately, the heel height is not the same as the other 6 pairs I have enjoyed in the past and continue to enjoy...not sure why the "pattern" has changed. I will be returning this pair,
The shirt is made of good quality fabric and the print is quality as well.
LOVE the olive melange colour!
I ordered the new purple boots. They are stunning. Comfortable well made. Was kept updated from beginning to end. Even delivered before the 15 days. Extremely happy 😁
Your service up to receiving my order was absolute excellent, 5 star service, but the after sales service sucks. I already sent you 2 emails with NO RESPONSE except for the automatic replies.